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Supplier Assessment and Development​

May 10, 2024

SUPPLIER PERFORMANCE ASSESSMENT

The supplier performance assessment contemplates the comprehensive management of sustainability (ESG) in the execution of contracts; therefore, it seeks to measure the compliance with the Environmental, Social and Governance management commitments, acquired by the supplier for the contract execution Ecopetrol.

This assessment is based on 5 indicators distributed in each ESG dimension: 

  •  ENVIRONMENTAL MANAGEMENT: 

Measure the compliance of the “HSE Aspect” criterion to monitor and reduce the potential negative impact on people, the environment, and facilities during the execution of contracts.

  • SOCIAL MANAGEMENT: 

Measure the compliance of:

  • Labor and Commercial Aspects Criterion: Monitor and measure compliance with legal and contractual obligations of a commercial, labor, or social security nature. It also contemplates the inclusive labor employment or local employment.
  • Milieu Management Criterion: Monitor and measure incidents, complaints and claims that affect the milieu and that are attributable to the supplier. Likewise, it measures the level of compliance with the commitment acquired by the supplier for the local contracting of goods and services and the activities for value generation.

 

  • GOVERNANCE MANAGEMENT: 

Measure the compliance of:

  • Operational efficiency criterion: Monitor and measure the efficiency of the contracted service and compliance with the value promise in economic, technical, object and scope of the contract and/or supply strategy.
  • Contract terms: Evaluate compliance with the agreed work plan and the monitoring and control of the delivery of administrative documents, which contemplates the supplier qualification in the Supplier Information System, complying with the legal, financial, commercial, HSE and ethics and compliance requirements.
     

SUPPLIER VERIFICATION AND QUALIFICATION

The supplier verification process evaluates the suppliers ´minimum requirements fulfillment for the company’s approval in Ecopetrol’ s Suppliers Information System. The requirements that suppliers must meet are determined by the following variables:

  • HSE certifications: The requirement for HSE certifications is carried out in accordance with the characteristics of each contract, considering the risk level analysis, the place of execution and the criticality of the activities. 
  • Economic impact: Determines the obligation to present financial information
  • Goods and services classification in the Kraljic matrix: Indicates the commercial information requirements.
  • Categories with specific requirements: Commercial activities that by their nature require the endorsement of national or international institutions.
  • Ethics and compliance requirements: These are transversal to all suppliers, therefore, they must fill out the asset laundering, financing of terrorism and commitment to integrity forms and, as mentioned above, the suppliers, and its related parties, are consulted in restrictive and control lists. 

THIRD PARTY ASSESSMENT

Certain goods and services needed by Ecopetrol require an external evaluation and certification to be invited, verified, and establish a commercial relation. Therefore, they must carry out the assessment through a third party and present it to Ecopetrol in a current state and guarantee its update, otherwise the supplier will not be able to participate in the selection methods.

The type of certification the supplier must have, is determined according to its economic activity. These accreditations are detailed below:
 

SECOND PARTY ASSESSMENT

To guarantee the correct execution of the contractual relations, Ecopetrol has generated an Integral Ecosystem of Risk Management Measures and Contracts Execution Verification Mechanisms:

COMPLIANCE WITH NATIONAL AND INTERNATIONAL STANDARDS AND SUPPLY CHAIN MANAGEMENT BEST PRACTICES

Ecopetrol’ s Supply Chain is a national and international benchmark due to its remarkable management, therefore, it continually challenges its performance to incorporate the best market practices and accomplish national and international standards, both in its operation and in its suppliers’ performance. The decisions and strategies made for the Process Evolution have taken into account the recommendations and assessments carried out by international consultants, such as Boston Consulting Group, Kearney and Mckinsey, which have allowed the identification of the Process´ maturity level, including suppliers´ management.

According to these assessments, Ecopetrol have been recognized with a high level of performance, being classified within the top quartile of the industry in the "Aspirant" category in the Kearney Assessment of Excellence in Procurement (AEP) measurement and the consultancy for strengthening of suppliers screening carried out by Boston Consulting Group, which have been successfully implemented. 

In 2023, the supplier screening and assessment methodologies and its results were audited by EY with a positive result regarding the practices implemented by Ecopetrol.
 

“ON-SITE” OR DESK VERIFICATIONS

Assessments on demand, carried out in a corrective or preventive manner to the process and the regulations of suppliers´ performance, in order to verify the compliance with the guidelines and methodologies established for this purpose, said assessment must comply with the parameters of: objective, scope, definition of population and sample, verification instrument, report of results and corrective action plans to close gaps or improvement opportunities identified (if applicable). 

However, Ecopetrol may carry out audits, inspections, reviews, or other types of visits to measure and verify the compliance with guidelines and methodologies of the performance process of suppliers. 

SUPPLIER CORRECTIVE ACTION PLAN

In accordance with the results of Supplier´s Performance Assessments, Ecopetrol and the supplier may agree to generate an improvement plan that allows managing and closing the gaps identified during the contract execution. The development of the improvement plan must consider the level of deviation in the qualification of the evaluated criteria and the contract execution term. For its application the suppliers must prepare a proposal of the foreseen improvement plan, and it must be approved by Ecopetrol before beginning its implementation. 
Corrective action plans are only applied to significant suppliers identified through the supplier segmentation which is carried out by Ecopetrol on an annual basis.

With the approval of the improvement plan, the supplier agrees to fully adopt and comply with the agreed actions, and Ecopetrol´ s contract monitoring official must review and ensure the quality of the deliverables and the timely closure of the settled activities.

TRACKING AND MONITORING: 

  • The Ecopetrol contract monitoring official must review and ensure the quality of the deliverables and the timely closure of the settled activities. If it is identified that the actions agreed have not been implemented, the improvement plan must be suspended and invalidated. The officer must inform this situation to the supply category leader, the auditor, the technical and functional area (labor, environmental, commercial, HSE, among others) for the respective analysis and decision-making.
  • The Supplier Performance Leader will monitor the coverage and effectiveness of the corrective action plans implemented to significant suppliers guarantee their assessment and development.

COVERAGE: 

In 2023, 12 significant suppliers required the development and implementation of improvement plans due to the results of their performance assessments. Therefore, Ecopetrol, in mutual agreement with these suppliers, approved the generation of the respective plans, covering 100% of the suppliers which required corrective action plans to close the identified gaps.

CORRECTIVE ACTION PLAN IMPLEMENTATION SUPPORT: 

The contract monitoring official is the responsible for the follow up and monitoring of the execution of the actions defined in the plan, ensuring the implementation with quality and timeliness of the deliverables, with the support of the functional leaders, as applicable.
 

DOCUMENT

SUMMARY

PUBLIC LINK

Contractor Performance Procedure

The supplier performance assessment contemplates the comprehensive management of sustainability in the execution of contracts; therefore, it has evaluation criteria for Environmental, Social and Governance (ESG) management. The contractor performance procedure establishes the methodology and criteria to assess the suppliers´ performance to ensure the contracting objective are complied.

LEARN MORE

Draft and Development of Improvement Plans

Definitions against the construction and development of corrective action plans (contractor performance procedure)

LEARN MORE

SUPPLIER DEVELOPMENT
SUPPLIER INFORMATION AND TRAININGS


Ecopetrol counts with different programs for suppliers´ capacity building, during 2023, 128 significant suppliers participated in one or more of the development actions, achieving a coverage of 97% of significant suppliers.


PERFORMANCE REVIEW MEETING

The Performance Review Meetings (PRM) is a relationship mechanism based on high-level meetings between Ecopetrol and its suppliers to enhance the value generation during the commercial relation through collaborative schemes. These sessions are implemented with the significant suppliers identified through the segmentation and aimed to capture mixed efficiencies activities along the contract performance.

The PRM counts with a broadly review about performance, results obtained, improvement opportunities and potential joints for value generation initiatives, among other critical success factors. This analysis is based on a strategic vision of the significant suppliers, and not on the execution of a specific contract, accordingly, in these meetings, issues associated to tariffs negotiation, administrative and transactional aspects or portfolios of supplier´s goods and services are not reviewed.

Through the deployment of these sessions, Ecopetrol seeks:
 

 

STRENGTHENING OF SUPPLIER COMPLIANCE AND ETHICAL CONDUCT AND POLICIES

The conduct of suppliers and their workers with whom Ecopetrol has a commercial relationship must be characterized by transparency, clear rules, and consistency; with a total rejection and zero tolerance of any conduct that goes against the postulates defined and adopted in the Code of Ethics and Conduct of the Ecopetrol Group.

Therefore, training spaces have been developed to strengthen the knowledge and appropriation by suppliers of these standards, such as:

IMPROVEMENT OF BUSINESS SKILLS, DIVERSITY AND INCLUSION POLICIES AND NEW TECHNOLOGIES ADOPTION

Ecopetrol has generated a portfolio of activities focused on ensuring suppliers´ development in critical topics such as Corporate and Supply Strategy, business capacities improvement, diversity and inclusion policies promotion and new market technological enablers integration, among others. The assurance of knowledge and management capacity of these aspects and the corresponding gaps identification and main levers for improvement are crucial objectives of each program deployed. 

These actions have a great impact on suppliers´ development, since they are focused on the main needs found:

 

  • BUSINESS STRENGTHENING WORKSHOPS 

Strengthen the business capabilities of suppliers, joint co-creation and contribute to closing identified corporate gaps identified.

 

  •  T-ESG® CONGRESS 

Increase suppliers´ capacities and commitment to sustainability (T-ESG®) management in their operations and improve technical and administrative skills of diverse productive entrepreneurs.

  • DIVERSITY AND INCLUSION POLICIES 

Promote the inclusion of diversity and inclusion policies by suppliers.

  • DIFFUSION WORKSHOPS 

Disseminate information of interest to suppliers on ethical, HSE, corporate issues and the modifications described in the Contracting Manual, among others.

  • ARIBA TRAININGS 

Program to train suppliers about the supply chain technological platform transition.
 

SUPPLIER´S BUSINESS SCHOOLS

Due to Ecopetrol's role in the national economy, the company identified the municipalities where its impact have a major impact, analysis based on its importance in the regional development, evaluating its participation in job creation, taxes, royalties, aspects that promote and generate dependence on the oil & gas industry. 

Under this scenario, the company seeks to diversify the regions by supporting the incursion into new businesses and the enhancement of regional productive matrix, supporting the suppliers´ formalization, financial management reinforce, marketing and other critical business aspects improvement. 
One of the initiatives deployed by Ecopetrol for the suppliers´ development was the establishment of 2 business schools:
 

SUPPLY CHAIN SUSTAINABILITY MANAGEMENT BENCHMARK

Ecopetrol suppliers can consult the Supply Chain Sustainability Benchmark for free through Company´s website, in this document the main objectives of the management of each ESG dimension are explained remarking some of the good practices implemented by Colombian companies, as well as the Benchmark of the disruptive business models that some suppliers have successfully implemented.

Ecopetrol makes this information for public access aiming that current or potential suppliers can analyze their management against the good practices identified.

 

DOCUMENT

SUMMARY

PUBLIC LINK

Supply Chain Sustainability Benchmark

Identify and analyze the sustainable (ESG) management of the supply chain of public and private companies, knowing trends and best practices that allow having a counselor to strengthen sustainability initiatives within the Supply Chain of Ecopetrol and its suppliers.

LEARN MORE

Disruptive business models Benchmark

It shows alternative business models, purchasing models for innovation, contractual models, among others.

LEARN MORE

 

IN-DEPTH TECHNICAL SUPPORT PROGRAMS

HSE MANAGEMENT REINFORCEMENT 

To promote the safe, healthy, and environmentally responsible performance of a supplier and ensure compliance with applicable HSE legislation and regulations, Ecopetrol implemented an Internal System to share and implement good HSE management practices by suppliers. For the development of this scheme, Ecopetrol prioritized 36 HSE practices on topics such as: Safety, clean, and healthy work promotion; Process safety; HSE management systems; Risk and hazard management; Incident Investigation, Waste Management, Work Control, Change Management, Operational Discipline and Process Technology, among others.

Once the good practice is shared by Ecopetrol, the supplier must complete the suggested actions within a maximum period of 1 month and the HSE area will oversee monitoring compliance with the proposed activities.

Additionally, to ensure the reliability of the HSE management model and results of suppliers´ performance assessment, Ecopetrol developed the HSE findings report module for suppliers on Salesforce technological platform, which allows the record of the HSE findings identified during the contract performance with online information access to carry out an objective, coherent and timely measurement of the HSE performance criteria and support HSE management decision-making, by the different interlocutors of the supply chain management process.
 

ENVIRONMENTAL MANAGEMENT TRAINING 

Committed to sustainable Environmental Management, the supply chain has a training program on relevant topics for the different actors in the process: Supply Chain Officials, Suppliers and Contract Monitoring Officials.

LABOR ASPECTS TRAINING 

Recognizing the importance of correct labor management by Ecopetrol suppliers, training is developed to strengthen the knowledge of suppliers on this aspect to ensure correct compliance with labor obligations associated with the execution of contracts with Ecopetrol.
Some of the topics covered in these trainings are:

  • Support from Ecopetrol at the beginning of contracts to ensure the correct implementation of the established internal regulations, national and international policies.
  • Reinforce and ensure knowledge regarding Ecopetrol´s guidelines, working conditions, salaries and salary adjustments, extralegal benefits, working hours and social benefits, among others.
  • Obligations and responsibilities in local employment.  
     

KPI´s  FOR SUPPLIER ASSESSMENT AND DEVELOPMENT

The results obtained for 2023 are detailed below:

Coverage and progress of our supplier assessment program

Coverage and progress of suppliers with corrective action plans

Coverage and progress of suppliers in capacity building programs

In 2023, the KPIs provided regarding Ecopetrol´s supplier screening results were audited by the international auditing firm EY.

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